Run the front office
without being on call.
Practical scripts, templates, checklists and AI prompts that help a VA (or you, with an AI assistant) answer leads, book jobs, handle cancellations and get reviews, so you can actually go off duty.
Get The Off Duty Kit: $49One-time payment · Instant download · Refund policy
Why owners buy it
Answer leads in < 5 minutes
Copy-paste first replies, after-hours auto-replies, a 6-minute phone script and objection answers.
Stop schedule chaos
Confirmations, reminders, reschedules, lockouts and a firm-but-warm cancellation policy.
Delegate on day one
A one-page VA daily checklist with clear rules on when to escalate to you.
Know your numbers in 15 min
A weekly KPI sheet with healthy targets and a one-fix-per-week Monday ritual.
What's inside
01 · Lead response scripts
Text, phone and email scripts, a follow-up cadence and objection replies.
02 · Booking / reschedule / cancel
10 ready templates plus a policy blurb for your site and invoices.
03 · VA daily checklist
Morning, midday and end-of-day tasks, plus a 5-line owner report.
04 · Review request flow
A 3-touch, happiness-first flow and review reply templates.
05 · Weekly owner KPI sheet (CSV)
14 numbers, with a guide to what "good" looks like.
06 · AI prompt pack
20 prompts for sales, scheduling, care, reviews and owner planning.
07 · 30-day rollout
The order to install it all without breaking anything.
Everything above as an instant ZIP download. Editable Markdown and CSV that work with any tool.
Buy The Off Duty Kit: $49Secure checkout by Stripe · Instant digital download, so sales are final except for duplicate charges, download problems or broken files (refund policy). By buying you agree to the terms.
FAQ
Who is this for?
Owners of residential or small commercial cleaning companies, from solo operators to about 30 cleaners, who are still the front desk.
What format is it?
A ZIP of plain Markdown files and a CSV. Open them in Google Docs, Word, Notion, Sheets or Excel, and paste templates into your booking software.
How do I get it?
Right after checkout you land on a download page tied to your order. Bookmark it, because it's your re-download link. Lost it? Use the support form.
What's the refund policy?
It's an instant digital download, so sales are generally final. We'll refund or fix it if you were charged twice, can't download it, or the file is broken or not as described. Use the support form within 30 days. Your consumer rights still apply. Full policy.
How do I get support or contact you?
Use the support form for download help, a lost link, questions or refund requests. We'll reply by email.
Is this tied to specific software?
No. It works with any CRM, booking tool or plain text messaging.