ServiceTitan Virtual Agent

2 sourced examples.

A plumbing company recovers missed-call revenue with an AI virtual agent

A residential plumbing, heating and electric company set up ServiceTitan's AI agent around its real capacity, zones and job types. It reports far fewer abandoned calls and hundreds of jobs booked by the agent.

Booking & schedulingServiceTitan Virtual Agent · Web (vendor case study) · accessed 2026-10-14

An AI agent books a Sunday-before-Christmas furnace job while the team is off

An HVAC and plumbing owner says the AI virtual agent now takes all inbound calls, checks real capacity and books jobs 24/7, while staff handle exceptions, callbacks and outbound work.

Booking & schedulingServiceTitan Virtual Agent · Web (vendor case study) · accessed 2026-10-14

THE OFF DUTY PLAYBOOK

One useful AI automation every week. Less work for you.

Every week, get one practical way to make your cleaning or home-service business run with less owner involvement.

EXAMPLE ISSUE

How to respond to new cleaning leads after hours without hiring a receptionist.

Includes a sample response, setup checklist, and recommended tools.

Free. One useful email per week.